Archive for January, 2008
Too cute? Too much info? What information is in your email signature line?
January 18, 2008
Training and Development
Like a car wreck, you can’t stop watching it: Reaction to American Idol hopeful Renaldo Lapuz and being Filipino
January 17, 2008
life stories
Is this an appropriate question to a restaurant client after they paid? “Why was your tip low?”
January 11, 2008
case study: customer service
If you were worried about Big Brother, worry about his siblings.. millions of them
January 9, 2008
leadership
