It's in the details that will make you a stellar leader...

In conducting research on stellar leadership approach, a vice president of a healthcare company in New York, said to me “It’s in the details that will make you a stellar leader.”  This was echoed by a senior global director at a German marketing firm who said “It could be as simple as a handwritten birthday card to an employee. Who even does that? You! This act will get you noticed and your team will love you for it!”  On my birthday, Google remembered it and the graphic below popped up. I normally look at the Google Doodles as they’re fun, they’re educational, they’re even gamified. This adaptive approach by Google likens what these leaders have said –  individualized approach – a type of caring which as one executive at a Singaporean company said “One way we show we care is through these personalized e-approaches because we live in just a mobile environment and we don’t see people physically everyday anymore.”

Not being a detailed oriented is not an excuse. A manager at a financial institution in Toronto said to me “I’m not detailed oriented but I make sure I know people’s birthdays. I don’t have to announce it to the world that I’m greeting them, it’s just between me and that individual member in my team. If that person wants a big announcement, then I’ll do that but generally it’s a greeting to have a quiet celebration with them. And no, you don’t have to be detailed oriented for that. I know my wife’s birthday. So why can’t I know my team’s?”


That said, what are you doing to make sure you pay attention to the individual needs of your team? 

560 comments to It’s in the details that will make you a stellar leader…

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